Chick-fil-A has just opened its first-ever elevated drive-thru restaurant in Georgia.
This new location is in McDonough, with a kitchen set above four drive-thru lanes. It’s designed to be drive-thru only, with no dining room available.
Operating from 6 a.m. to 10 p.m. every day except Sunday, this test concept is all about efficiency. Chick-fil-A uses a "sophisticated conveyor belt system" to deliver food quickly from the elevated kitchen to Team Members below. The chain says it can bring food down every six seconds.
"Guests will continue to get the service and care that they know and love," Chick-fil-A assured, emphasizing the drive-thru focus.
Customers can order ahead through the Chick-fil-A app or place their order with a worker in the drive-thru lane. The location features both Mobile Thru and traditional lanes.
Chick-fil-A claims this setup allows two to three times as many vehicles to pass through. The design aims to "increase speed-of-service and simplify the drive-thru experience."
The chain first announced plans for this drive-thru-focused restaurant about thirteen months ago. They also revealed another concept focused on delivery and mobile pickup orders.
That second test restaurant opened in Manhattan this past March. Both concepts cater to the "on-the-go Guest," as digital ordering methods grow in popularity.
Chick-fil-A now has over 3,000 locations across the U.S. and Canada. The company started in the 60s with its first restaurant in Atlanta.